andar88 Privacy Policy: How We Handle Your Account Data
This page explains exactly what data andar88 collects when you use our platform, how we store it, and what choices you have over your own records. Every detail here applies to your account — from your DANA or GoPay wallet connection through to your activity log — wherever local law permits access.
Account data handled with care
DANA, GoPay, Bank Transfer context
Your rights, clearly stated
Contact path always open
POLICY FOUNDATIONS
What This Policy Covers and Why It Exists
When you create an account with andar88 and connect a payment method — whether that is DANA, GoPay, or Bank Transfer — we collect the information needed to operate your account and process your requests. This includes your registration details, the device you access the platform from, your transaction records, and any correspondence you send to our support team. We do not sell this information to third parties for marketing purposes. We retain data for as long as your account remains active and for the period required to resolve any outstanding requests or obligations. After that, records are removed from active systems in line with our internal retention schedule. The scope of this policy covers activity on andar88 and any service you access through your account login. It does not extend to third-party websites you may reach by following external links. Access to all services depends on your local law and eligible regions. If you use GoPay or DANA as your wallet method, the data exchange between your wallet provider and our cashier is also governed by those providers' own policies — we handle only the confirmation data that lands inside your andar88 account record.
DANA
When a DANA transaction is confirmed, we store the reference ID and amount in your account record. We do not store your DANA PIN or full wallet credentials — only the confirmation data returned to our cashier.
GoPay
GoPay payment confirmations are logged against your account transaction history. The underlying GoPay account details remain with Gojek's own systems; we receive only the transfer outcome and reference.
Bank Transfer
For Bank Transfer deposits, we log the amount, reference code, and timestamp. Your full bank account number is not stored on our platform after the verification step is complete.
POLICY SCOPE
Where This Policy Applies and What It Does Not Cover
Not every data interaction on your device falls under this policy. Understanding the boundaries helps you know who to contact when something comes up. The four areas below mark what is inside our responsibility and what sits outside it.
Account Access
All data generated when you log in, browse the lobby, place activity in the sportsbook, or use live casino tables is covered. This includes your session log, device type, and any account preference you set after login.
Transactions
Deposit and withdrawal records processed through DANA, GoPay, or Bank Transfer on andar88 fall inside this policy. We hold the confirmation data; the payment provider holds the wallet-side record under their own policy.
Site Content
Game activity data — such as rounds played on slots or table sessions — is stored in your account history and covered here. Game content itself is supplied by studios; their software does not collect separate personal data from you.
Third-Party Services
External links, third-party apps, or any service outside andar88 are not covered by this policy. If you follow a link away from our platform, that destination operates under its own data terms, not ours.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Over Your Own Data
You have real, actionable options when it comes to the data we hold on your account. Want to see what we have? Log in and open the account section — your transaction history, registered details, and contact records are visible there. If something looks wrong, you can submit a correction request directly through our support channel and we will update the record after verifying your identity. Closing your account triggers a data review: active personal records are removed from live systems on the schedule described in the retention section, and you will receive a confirmation once that is done. Questions about a specific record — for example, a DANA deposit reference that appears incorrectly — can be raised through the same support path. We do not require you to justify a correction request; we do need to confirm it is coming from the account holder before making changes.
Review Your Records
Log in and go to your account section to see registered details, transaction history, and any support correspondence stored against your profile.
Correct Account Details
If your registered name, contact detail, or transaction record contains an error, raise it with support. We verify the request against the account holder first, then apply the correction.
Raise a Data Question
For questions about what we hold, how long we hold it, or how a specific record was created — including wallet-linked data from DANA or GoPay — contact our support team directly.
Request Account Closure
Closing your account starts the data retention wind-down. We confirm closure in writing and remove active personal records from live systems according to the schedule in our internal policy.
CONTACT FOR PRIVACY
How to Reach Us About This Policy
If you have a question about this privacy policy — or need to act on one of your rights — the paths below are available. All privacy-related requests are handled by the same team that manages account support, so you do not need a separate contact for data questions.
Live Chat
Open the live chat widget from any page on andar88. State that your query relates to the privacy policy or account data and the agent will route it to the right person.
Email Support
Send your data or privacy request to the support email address shown in your account's help section. Include your registered account name and a brief description of the request.
Account Help Section
Your account dashboard includes a help and contact area where you can submit a written request. This creates a logged ticket so you can track the status of your privacy query.
HOW WE PROTECT DATA
Data Handling, Cookies, Retention and Security
Data handling at andar88 follows four consistent practices: limited collection, secure storage, defined retention, and a clear contact path for any question about the above. We collect only what is needed to operate your account and handle your requests — nothing more. Session cookies are used to keep your login active and to remember account preferences; you can manage cookie behaviour through your browser settings. Account data is stored on secured systems with access limited to staff who need it to resolve your request or operate the service. Retention periods vary by data type: active account data is kept for as long as your account is open; transaction records are held for the period required to address disputes or meet legal obligations in eligible regions.
Cookie Use
We use session cookies to maintain your login and account preferences. Analytics cookies help us understand how the platform is used. You can adjust cookie permissions in your browser at any time without affecting your account access.
Account Security
Access to your account data is protected by your login credentials. We do not ask for your DANA PIN, GoPay password, or bank login at any point — only payment confirmation data reaches our systems.
Data Retention
Active records stay in our systems while your account is open. Once you request closure, personal data moves to a removal schedule. Transaction references may be retained longer where local obligations apply.
Policy Updates
When this policy changes, the updated version is posted at andar88/privacy-policy/ with a revised date at the top. Continuing to use your account after a change means you have seen the updated version.
POLICY FAQ
Frequently Asked Questions About This Privacy Policy
Real questions about how we handle your data, answered directly. If you do not find what you need here, the support paths in the section above are open.
What personal data does andar88 collect when I register?
We collect the details you enter during registration — name, contact information, and the payment method you connect, such as DANA, GoPay, or Bank Transfer. We also log the device type and session data associated with your login for security purposes.
Does andar88 share my data with third parties?
We do not sell your personal data to third parties for marketing. Data may be shared only where required to process a payment confirmation — for example, a reference passed to your Bank Transfer processor — or where applicable law in an eligible region requires it.
How can I see what data is stored on my account?
Log in to your account and open the account section. Your registered profile, transaction history, and support correspondence are visible there. For a full data summary beyond what the dashboard shows, submit a request through the support contact path.
Can I ask andar88 to correct or delete my data?
Yes. Send a correction or deletion request through live chat or the support email shown in your account's help area. We verify the request against the account holder first, then action it and confirm in writing once complete.
How long does andar88 keep my account data after I close my account?
Active personal data is removed from live systems after account closure according to our internal retention schedule. Transaction records tied to a GoPay, DANA, or Bank Transfer history may be kept longer where local legal obligations in eligible regions apply.
Does this policy apply to my DANA or GoPay wallet data?
This policy covers the payment confirmation data — reference IDs, amounts, timestamps — that lands inside your andar88 account record. Your DANA or GoPay wallet credentials and balance remain under those providers' own data policies, not ours.